Improving Outcomes & KPIs with a Journey Approach

Resources

CMSWire Webinar: How to Create Exceptional Customer Experiences and Optimize Outcomes

A key to organizational success today is to resolve the conflict between silos and customer journeys that traverse through silos.

 

In this webinar you’ll learn:

 

    1. How to develop a channel strategy that actually works for customers, employees and the bottom line
    2. How to incorporate emerging technologies
    3. How to compete and win in the journey economy
57:00 mins