Improving Outcomes & KPIs with a Journey Approach

Virtual Keynote Utilizing Whiteboard Technology

A no PPT virtual keynote for a CX conference in South Africa.   Utilizing whiteboard/explainer animation to make this 57 minute virtual keynote more engaging, I cover the two lessons from the history of Customer Experience Management to carry forward:   The current CX big thing and how it can serve as an accelerant. My […]

Speaking Demo Video

Hank Brigman speaking demo video demonstrating passion, expertise and the ability to entertain and motivate. 3 minutes.